We can not stress enough the importance of deep discovery and properly mapping out your process in fine detail. So often the process is just run everyday and how to do it is stored in people’s heads. The deep discovery will tease out all the nuances of the process so it is truly understood.
Simple view of the typical functional areas in finance, HR and supply chain, which are graded against the opportunity for automation. This acts as a good starting point when you are considering where to start with digital workforce and what processes have the most potential for automation.
So you have picked a functional area with some target processes that could be automated. But how do you know which one make the best candidate? This guide walks you through the characteristics to consider to help you identify the golden processes for digital workforce automation.
Now you have picked a functional area, ranked your process and have your top choice ready to go. It's time for discovery day when one of our consultants will sit with your users and process experts and understand all the ins and outs of your process and run a screen cam to help us build the robot. But you need to do a little prep, so here is our guide for things to consider prior to discovery day.